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Contact us
We are a small shop, so the person answering your email is likely the person who packed your parcel. That makes replies slower at weekends and much more useful the rest of the time.
The quickest way to reach us
| Question | Where to send it |
|---|---|
| Where is my order? | [email protected] |
| Something arrived damaged | [email protected] |
| I want to return something | [email protected] |
| Product question before ordering | [email protected] |
| Privacy and data | [email protected] |
Or call +1 (405) 633-2898, Mon–Fri, 09:00–18:00 (GMT+8). If the line is busy, leave the order number and we call back the same day.
What to put in the message
- Your order number — seven digits, in the confirmation email.
- Which item, by name. Photographs help more than descriptions.
- Whether you would prefer a replacement or a refund.
How long we take
One working day for a first reply. Returns are checked within two working days of arriving, and refunds follow immediately after that.
Our address
Customer Care, LEECYUM GLOBAL, Room 7-25277, 7th Floor, No. 39-4 Chuangxin 2nd Road, Hunnan District, Oklahoma City, China
There is no chatbot here. If you write at the weekend, you will get a reply from a person on Monday morning, not an automated acknowledgement.